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    Cross cultural communication with Chinese

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    On a recent trip to India, Mr. Yang, a prominent Chinese executive, dined with his client Himanshu Jain. Mr. Yang commented that the food was spicy, which Mr. Jain interpreted as an opportunity to discuss Indian cuisine. After lengthy explanations, Mr. Yang commented again that the food was spicy. What happened? What barrier is likely getting in the way of clear communication and how could this barrier have been overcome?

    Credible reference materials, including your course textbook(s), may be used to complete the assessment. In-text and reference citations are required for all written responses.

    Lesikar, R. V., Flatley, M. E., & Rentz, K. (2008). Business communication: Making connections in a digital world (11th ed.). Boston, MA: McGraw-Hill.

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    Solution Preview

    The lack of awareness about each other's culture, communication style and preferences led to the misinterpretation or confusion in understanding each other in this scenario. The main barrier that is likely getting in the way of clear communication between the two people is the cultural barriers.

    Culture differences interfere with the clear ...

    Solution Summary

    Discusses cross cultural communication between Indian and Chinese, barriers to such communication and strategies to such overcome such barriers.