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measures in a balanced scorecard

Need help please using one of these examples

Identify one specific example of a measure of learning and growth you feel could be critical to an organization, but is difficult to measure.

- Ability to create more value for customers
- Ability to penetrate new markets

Solution Preview

You give two and ask for one. I'll give you three, hoping one will be great for you.

The learning and growth portion of the balanced scorecard ...

Solution Summary

This solution gives some measures as well as describing the purpose of this section of the balanced scorecard