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    Balanced Scorecard

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    Discuss the balanced scorecard as it applies to incentive pay for managers, including its purpose, its four common perspectives, and sample performance measures for each perspective.

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    Overview

    "The balanced scorecard retains traditional financial measures. But financial measures tell the story of past events, an adequate story for industrial age companies for which investments in long-term capabilities and customer relationships were not critical for success. These financial measures are inadequate, however, for guiding and evaluating the journey that information age companies must make to create future value through investment in customers, suppliers, employees, processes, technology, and innovation." (Kaplan and Norton 1996) How does this relate to incentive pay for managers? Significantly

    Incentive Pay for Managers

    The balanced scorecard measures the ...

    Solution Summary

    The solution discussed the balanced scorecard and how it applies to incentive pay for managers and the four common perspectives involved.

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