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Balanced Scorecard

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Discuss the balanced scorecard as it applies to incentive pay for managers, including its purpose, its four common perspectives, and sample performance measures for each perspective.

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Solution Summary

The solution discussed the balanced scorecard and how it applies to incentive pay for managers and the four common perspectives involved.

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Overview

"The balanced scorecard retains traditional financial measures. But financial measures tell the story of past events, an adequate story for industrial age companies for which investments in long-term capabilities and customer relationships were not critical for success. These financial measures are inadequate, however, for guiding and evaluating the journey that information age companies must make to create future value through investment in customers, suppliers, employees, processes, technology, and innovation." (Kaplan and Norton 1996) How does this relate to incentive pay for managers? Significantly

Incentive Pay for Managers

The balanced scorecard measures the ...

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  • Master of Business Administration, University of Phoenix
  • Bachelor of Science in Paralegal Studies, Kaplan College
  • Business Diploma, Katharine Gibbs Business College for Women
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