Purchase Solution

Operations Management Processes and Supply Chain

Not what you're looking for?

Ask Custom Question

Please assist in part 4 of the OIP - Measurement Strategy Li and Fung case study

1. Identify quantitative and qualitative measures that may be used to measure improvement of the process

2. Assess measurement strategies to select one that measures improvements of the selected process. How often will the improvement results be measured?

3. Explain the potential negative or positive impact of process improvement. (Your measurement strategy should help you determine if the improvement results are actually positive - that they do not have a negative impact elsewhere.)

Thank you.

Purchase this Solution

Solution Summary

The expert examines operations management processes and supply chain for Li and Fund case study.

Solution Preview

Li & Fung: 4
1. Quantitative measures
• Status of existing customers
• Turnover generated by existing and new customers
• Cost savings
• Advanced workflow processes to ensure consistent processes
• Scorecard measures
Qualitative measures
• Customer satisfaction
• Quality improvement
• Return on service
2. The measurement strategy for identifying which improvement measure would be most suitable for the organization, has to consider the organization's goals. The most important measurement strategy is to align measurement processes used by the organization to support its business strategy. The strategy includes a vision for what is required from the measure and a plan to get there. ...

Purchase this Solution

Free BrainMass Quizzes
Business Processes

This quiz is intended to help business students better understand business processes, including those related to manufacturing and marketing. The questions focus on terms used to describe business processes and marketing activities.

Lean your Process

This quiz will help you understand the basic concepts of Lean.

Change and Resistance within Organizations

This quiz intended to help students understand change and resistance in organizations

Accounting: Statement of Cash flows

This quiz tests your knowledge of the components of the statements of cash flows and the methods used to determine cash flows.

Operations Management

This quiz tests a student's knowledge about Operations Management