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    Balanced Scorecard Approach & IS Performance

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    What is a balanced scorecard approach, and why might it be useful for measuring overall IS performance?

    Please list references.

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    Balanced scorecard approach is a strategic management tool aimed at aligning the various operational areas and activities of the organization with broader strategy, vision and goals of the organization. Balanced scorecard helps in monitoring the performance of the organization in various ...

    Solution Summary

    Discusses Balanced Scorecard and its usefulness in measuring IS performance