What technologies are or might be available that will allow e-businesses to provide new levels of service and customer satisfaction to other businesses?
Business and technology are now inextricably linked to each other. Nowadays, business decisions always involve technology. Business processes are expected to integrate timely company information for the purpose of improving customer relationship as they constantly keep updated with the fast-changing business needs. Whether one plans to sell products online or offline, customers and suppliers will always insist upon using the Web for all transactions. E-business has facilitated the changing business processes.
According to 1000ventures.com, market leaders use the following strategies/technologies to improve customer satisfaction:
1. The Internet is used for e-business transactions and has become essential in the ...
409 words; 1 reference; 5 strategies/technologies market leaders use to improve customer satisfaction