Customer Expectations
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Businesses exist to make money. They prosper by organizing their work so they can offer products and services that meet their customers' needs efficiently and effectively. Experts generally recognize that organizations that...
Needless to say, the third one is the most apt to answer your question: if you ask your customers what are the most important benefits they are looking for in your service industry, you ask them...
A Management method that centers on Quality and on the long-term success of the organization through the satisfaction of the Customers, ass well as the benefit of all its members and society. There is general agreement worldwide that high quality in products and services is...
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Solution Summary
3 Pages in MS Word, 648 Words, 3+ References, How well do the organizations meet their customers' needs?, What are customer's needs, How do you target and segment customers in the service industry? and To what extent are total quality processes employed?...
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First you need to decide what international organization you would enjoy working for? You need to consider the languages, culture, customs, beliefs, religion, gender roles, etc.
How well do the organizations meet their customers' needs?
Businesses exist to make money. They prosper by organizing their work so they can offer products and services that meet their customers' needs efficiently and effectively. Experts generally recognize that organizations that have capable, well-controlled processes are more productive and profitable than other, less capable firms.
You might ask the question - "What are customer's needs"
There are three main ways of segmenting customers:
1-Socio-demographics: based on elements like gender, age, income, location, marital status, occupation, you can segment your customers (ex. of a segment: the 30-35 years old women living in the Chicago suburbs)
2-Psychographics: based on elements like favorite leisure, most frequented places, music listened ...
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