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Hospitality Industry

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1) Describe how career opportunities have changed over the years due to growth in the hospitality industry.
2) Describe how the hotel market has been affected by changes in consumer expectations.

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Solution Summary

This solution explains changing career opportunities in the hospitality industry. The changes in response to changing customer expectations is also discussed . The sources used are also included in the solution.

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Career opportunities have changed over the years due to growth in the hospitality industry. With growth in the hospitality industry, the entry level jobs have increased. These include trainee jobs in sales, room service, and purchasing. Further, jobs in new areas have emerged in the hospitality industry. For example, the job of public relations has emerged in the hospitality industry. The traditional jobs relating to food & beverage, banquet service, and restaurant services have also changed. There are more managerial positions than before. In addition, these jobs have become more challenging because the hotel seeks to be quick and agile in terms of response time, attention to detail, operational excellence, and need for networking skills. Also, the range of self-development opportunities in the hospitality industry has also increased. The internal mobility in most hotels allows ...

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