Is empathy necessary for effective listening? Why or why not?© BrainMass Inc. brainmass.com June 3, 2020, 9:35 pm ad1c9bdddf
1. Is empathy necessary for effective listening? Why or why not?
Empathy is often defined as having the ability to identify with another's feelings and to emotionally put yourself in the place of another. However, "the ability to empathize is directly dependent on your ability to feel your own feelings and identify them" (http://eqi.org/empathy.htm).
Research suggests that without empathy, listening is often self-interest directed and 'real' ...
This solution discusses the importance of empathy for effective listening.