Effective nonverbal behavior and ineffective behavior
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1. What constitutes effective nonverbal behavior? Ineffective behavior?
2. Is empathy necessary for effective listening? Why or why not? What is supportive presence? Describe a situation in which it was difficult to feel empathy. Why?
Feedback on these would be very helpful for other view points.
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Solution Summary
A discussion on nonverbal behavior and ineffective behaviors. An example is provided.
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The most effective nonverbal behaviors are exhibited by pleasant expressions, smiling, relaxed stance and openness. The ability to look someone in the eye and show interest is also very affective. The most ineffective is to look anywhere but in the direction of the person you are dealing with, showing little interest. Ignoring is also not good, not responding to the other person or talking over what they are ...
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