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O Define burnout.

o Describe some of the individual, cultural, organizational, supervisory, and social support factors that cause burnout.

o Describe various individual, job role, and organizational methods to prevent burnout.

o Examine your own personality and share how you react and respond to personal and work-related stress. Provide some insights into how you may work to reduce the effects of burnout.

o What do you have to do as a human service manager to be alert and ready to assist with staff burnout?

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OTA 105878/Xenia Jones


Burnout, according to Mark Gorkin (2002), a clinical social worker is a psychological state,"...the gradual process by which a person, in response to prolonged stress and physical, mental and emotional strain, detaches from work and other meaningful relationships. The result is lowered productivity, cynicism, confusion...a feeling of being drained, having nothing more to give." A person in a state of burn out is in a state of experiencing long term exhaustion over areas in his/her life and his interests for professional and personal concerns have diminished. The usual standard for measuring burnout is the Maslach Burnout Inventory (MBI) where emotional exhaustion and personal sense of worth play a part. It is not a recognized disorder but it is part of the International Statistical Classification of Diseases and Related Health Problems (ICD-10) by the World Health Organization (WHO). As a psychological issue then in relation to performance and emotional state, it is a recognized condition. According the MBI standard the opposite state of burnout is engagement where energy, enthusiasm, purpose, efficacy and a total lack of cynicism is displayed.

Burnout affecting people in the workplace is a serious issue. Roles, responsibilities and productivity are heavily affected where optimum performance cannot be assured. Add this to the mental and emotional condition of the individual affecting his personal ...

Solution Summary

The solution is a 971-essay that discusses the topic of burnout. A definition is provided as well as the varied causes that lead to it and methods of prevention. A sample self-examination is also included in relation to response to personal and work-related stress plus insights in reducing burnout effects. References are included for the purpose of expansion. A word version of the solution is attached for easy printing.