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Verbal and Non-Verbal Communications

What is different about how we interpret verbal behavior and how we interpret nonverbal behavior? What kinds of information do we get from each? Are we equally able to control each channel? Is each kind of information equally informative? Equally trustworthy?

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People interpret the behavior of another person by what they hear and what they see. All actions that consist of the use of words, which includes talking, listening, writing, as well as reading, are considered verbal behaviors. So what is non-verbal behavior? Non-verbal behavior can be a person's actions, emotions, posture, facial expressions, gestures, and even the direction of a person's gaze or look (1).
An example of this could be: Your 16 year old son goes out on a school night, after being specifically told not to go. After returning, you ask your son why he left after being told not to, and you tell him that he is grounded from the car until he shows ...

Solution Summary

Discusses the differences between verbal and non-verbal communications.