Given the gamut of information that is transmitted when we communicate with someone in front of us, what percentage of that communication package do you think is represented by only the words that you are saying?
How do you know that your nonverbal cues have been understood as you intended them to be?
Conversely, what leads to believe that they've been misunderstood?© BrainMass Inc. brainmass.com March 4, 2021, 7:47 pm ad1c9bdddf
In face to face communication, there is rule that shows the percentage of verbal and non verbal communication that accounts for information transfer. The percentage of verbal part is only 7% while of non verbal communication is 93%. Thus, only 7% of the communication package is represented by only the words that you are saying.
When both verbal and non verbal communication imply the same message, that is they are congruent, the information transferred is complete.
But, when the verbal and non verbal communication are not congruent, that is they imply different informations, then the non verbal information is understood/ misunderstood by the other. This is because the ...
This solution provides information on the percentage of that communication package represented by only the words and percentage represented by nonverbal communication. It also describes the role of nonverbal communication in interpreting of information by the listener.