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Leadership in a Crisis

Listen to the Leadership in a (permanent) Crisis podcast by Harvard Business Idea Case. This is the link to the Leadership in Crisis podcast: http://www.cbsnews.com/8301-505125_162-28042714/leadership-in-a-permanent-crisis--hbr-ideacast/

Think about a recent crisis. Here are some examples:

- BP oil spill in the gulf
- Toyota's quality and safety concerns
- The decline and fall of large financial institutions
- The H1N1 (swine flu) scare
- The 2009 shooting rampage at Fort Hood Army base.

1). Discuss how you think leaders handled the crisis in terms of communication.

2). What techniques were effective and why?

3). What techniques did not work well and why?

Use at least one scholarly resource to support your claims and sub-claims. In addition provide examples

Solution Preview

1) I think that leaders handled the H1N1 one swine flu scare crisis very well in terms of communication, largely due to the fact that the public was made very much aware of the threat posed by this disease, as well as its projected potential to spread. One of the primary reasons that communications was utilized effectively in this instance is due to the fact that media coverage of the first instances of the swine flu's occurrence was reported to the public all over the world. There was consistent coverage of the new cases of this flu and where they were originating. In addition, it appears that there was good coordination and ...

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