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Code of Ethics: Starbucks Coffee Co.

Evaluation of a Business Code of Ethics

The purpose of this assignment is to assist you in refining problem-solving capabilities that organizations already possess for use in business ethics applications. This paper uses a structured, objective format sometimes called a system of inquiry. This assignment is a systematic formalized inquiry into or examination of the code of ethics of an organization and its effects to achieve a specific level of ethical behavior in employees, management, and executives.

Each business should have a framework for ensuring ethical behavior. The structure, format, and scope of codes vary depending on the company's business. An oil company's code, for example, would probably have different criteria and emphases than a healthcare provider's code of ethics. Sometimes, codes of ethics are called by other names, such as an employee code of conduct. A code of ethics, though, should be differentiated from standard good operating practices.

- Evaluation and analysis includes problem solving and behavior in assessing organizational ethics along with decision-making processes. In this case, you are evaluating your own company's code of ethics, or that of another company if your employer does not have a code of ethics.

- Write a 1,200- to 1,400-word response, one not using question-and-answer format, discussing your organization's code of ethics in detail. Perform the following steps:

o Obtain a copy of your employer's code of ethics or find an example on the Internet from a major corporation, such as Shell Oil Company's Statement of Ethics. This is the document upon which to base your inquiry.

o Write a general information paragraph on the company, including its mission statement.

o Determine the type of ethical system used by the firm and reasons or examples upon which you based your decisions. Ethical systems include ends-driven, relativistic, entitlement, and duty-driven (legal or religious) ethics.

o Identify and discuss how the code of ethics is used. Include several paragraphs on each use: one for employees, one for management, one for the board of directors, and so forth. Some of this information comes from the company's code of ethics. Others may be available through an Internet search. Consider the following:

- Why it is used - the general or special circumstances
- How it is used
- When it is used

Note. You may not be able to find all the information. In that case, state this fact and indicate which sources were examined with no results.

o Why might the organization need to modify their existing code of ethics? Consider how you might modify the code if you were the new CEO and how you would implement the changes.

o What possible reactions to the code are to be expected from employees and managers? What effects does the organizational culture have on the acceptance of the code?

o What is the effect of the code on the organization?

o Summarize the results of your systematic analysis or inquiry into the code of ethics of this organization.

- Do not include paragraphs directly from your company's code. Summarize what is contained in the document. Your paper may contain no more than 15% unoriginal or quoted material.

Solution Preview

Dear Student,

Hello and thank you for using Brainmass. The solution below should get you started. It would be best if you incorporate your own working experience (the ethics your company practiced) in your final paper. But if you have no working experience as yet, then you can adopt the information as observed business ethics below. I have chosen Starbucks as it is a popular coffee chain and students find easy work in similar establishments. Good luck with your paper.

OTA 105878/Xenia Jones

Code of Ethics Evaluation: Starbucks

About the Company & its Code of Ethics

When Howard Schutz took over Starbucks in Seattle in 1987, it was only a six-shop coffee bean seller. When he semi-retired from being CEO in 200, Starbucks became a global brand redefining the cafe scene and the culture of coffee drinking. After Starbucks, cafes & the Mocchachino will never be the same again. Today, Starbucks has over 15,756 stores 29% of them international. In every major city around the globe, there is bound to be a Starbucks, the cafe culture becoming as branded as McDonald's became for fast-food Americana. Schultz built the Starbucks Empire by recruiting key specialists & talents in the field they represent. Starbucks is a semi-informal organization holding on to the functions of management as key at keeping efficiency. Starbucks was among the first to ensure that diversity as part of the corporate principle be put in place, sampling local population to ensure that for each store, they maintain a representative and an equal opportunity hiring policy for the local populace. In Corporate management, Starbucks' team is an ethnic collaboration with just about every ethnic group represented - Schultz hires with capacity in mind not racial or ethnic affiliations. Hence, he has instituted a corporate principle that had been in place since he began the chain. The company's code of ethics therefore is Kantian in nature where while the company strives for results - which is growth and profits - they follow certain principles, an underlying maxim that defines the way Starbucks does business which is one of social responsibility from sourcing their beans and relations with suppliers and contractors to expected employee behavior and management system ...

Solution Summary

The solution provides a discussion and example of a corporate code of ethics and its application in the way a company does business. The case study is Starbucks Coffee Company and it's Code of Ethics is reviewed presented in a 1,271-word APA format narrative. The solution is also attached in word version for easy printing and digital use. References are listed for further research.