Bayside General Hospital is trying to streamline its operations. A problem-solving group consisting of a nurse, a technician, a doctor, an administrator, and a patient is examining outpatient procedures in an effort to speed up the process and make it more cost effective. Listed here are the steps that a typical patient follows for diagnostic imaging:
? Patient enters main hospital entrance.
? Patient registers at central reception.
? Patient taken to diagnostic imaging department.
? Patient registers at diagnostic imaging reception.
? Patient sits in department waiting area until dressing area clear.
? Patient changes in dressing area.
? Patient taken to exam room.
? Exam performed.
? Patient taken to dressing area.
? Patient dresses.
? Patient leaves.
Create a process flowchart of the procedure and identify opportunities for improvement.
This posting contains a process flow chart for a general hospital.