Communication Journal
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Write a 700- to 1,050-word journal entry in narrative style describing the role of nonverbal communications in your workplace.
Describe three situations involving nonverbal communication that you observed or experienced between a manager and subordinate. Detail the following for each situation:
The setting, such as a conversation, presentation, or meeting. Describe the relationship between the participants, such as the boss and subordinate, peers, speaker, and audience.
The nonverbal communications you observed and whether they were congruent with the verbal conversation. Where incongruence occurred, how might the participants have provided effective feedback to prevent the situation from recurring?
The function or functions of the non-verbal communication such as complementing, accenting, contradicting, repeating, regulating, or substituting. How did your non-verbal communication examples fulfill these functions?
How unconventional language or word choice might have hindered the situations observed. Consider "shoptalk" and denotative versus connotative meanings.
At least one listening technique the manager used. Was this an appropriate technique for this situation? Why or why not? What other effective listening techniques would you recommend for the manager in this situation?
Format your journal entry consistent with APA guidelines.
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Solution Summary
A Communication Journal is examined. Three situations involving onverbal communication that you observed or experienced between a manager and subordinate are determined.
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http://www.nursetogether.com/importance-body-language-nursing-communication
a 700- to 1,050-word journal entry in narrative style describing the role of nonverbal communications in your workplace.
In reference to the importance of nonverbal body communication in nursing, it is extremely important for nurses to understand how nonverbal communication dictates the conversation wherein it is estimated that over 55 percent of all communication is placated upon nonverbal communication, which means that patients and colleagues will be heavily exposed to nonverbal communication. Therefore, the impetus for nurses to monitor their nonverbal communication while in the hospital setting is very important to the overall patient-nurse professional relationship, nurse-physician relationship, and other variables that must be focused upon while assessing how nonverbal actions impact patient conversations and are predicated upon attempting to ensure that nurse interactions within the healthcare setting are therapeutic, goal-directed and aimed at helping patients heal.
In regard to facial expressions, these are the most demonstrative nonverbal communication tools that are used by nurses, and it isn't what said but rather how it is said. The face conveys emotions, and this is very important within the lexicon of any conversation between patients, physicians, and coworkers within the hospital setting. An example would include a nurse who has been rushing all morning to meet her deadlines, and during the process of this morning rush, she enters a patients room with a rushed facial expression. The patient believes that the nurse is angry with her because of her facial expression, and this can cause the patient to feel neglected or that the nurse is not appropriating the proper amount of attention to ensure that the patient receives the quality of care that they expect. . ...
Education
- BS, Sam Houston State University, 1903 University Avenue, Huntsville, Tx 77340
- MS, Prairie View A&M University
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