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Statement of Patient Rights and Responsibilities

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The Strategic Planning Committee has approached you, as the Medical Compliance Coordinator, to draft a statement of patient rights and responsibilities.

1. Propose a list of bulleted rights and responsibilities, along with a rationale for them.

2. Be sure that the rights and responsibilities you list are consistent with professional standards for health care organizations.

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Please see response attached for best formatting, which is also present below. I hope this helps and best of luck!

RESPONSE:

The following illustrative examples can be used for ideas and points for you to consider in writing a draft of a statement of patient rights and responsibilities. The following rights and responsibilities are consistent with professional standards for health care organizations.

ILLUSTRATVIE EXAMPLE 1:

Patient Rights & Responsibilities

[YourHealthServices] recognizes the basic human rights of patients and promotes a partnership between the health care provider and the recipient of health care services.

PATIENT RIGHTS

· You have the right to receive competent, humane health care, which includes respect and consideration for your personal opinions and beliefs regarding the delivery of care.
· You have the right to be treated with respect, consideration, dignity and empathy.
· You have the right to confidentiality regarding personal disclosure and medical records. No information can be released without your written consent.
· You have the right to accurate information, assessment, and treatment of illness and health-related concerns. This includes recommendations and instructions for the maintenance of health, prevention of illness and care for illness or injury.
· You have the right to receive information about services and related costs.
· You have the right to consult a health care provider within a reasonable time frame.
· You have the right to the choice of a primary or specialty health care provider within the available resources.
· You have the right to express any grievances or concerns about health care delivery, and the right to have these concerns addressed promptly according to Health Services procedure.
· You have the right to access information contained in your file in consultation with the health care provider and in accordance with the provisions of existing provincial regulations.

PATIENTS' RESPONSIBILITIES

· You have the responsibility to respect Health Services personnel and policies.
· You have the responsibility to seek medical attention promptly.
· You have the responsibility to provide complete and honest information regarding your health history and status and to cooperate in treatment planning and follow-up.
· You have the responsibility to report any significant changes in symptoms or failure to improve.
· You have the responsibility to utilize available information and educational opportunities concerning your health and seek clarification of any information that is not understood.
· You have the responsibility to follow health advice and medical instruction.
· You have the responsibility to possess adequate health insurance coverage.
· You have the responsibility to handle promptly your financial responsibility with respect to health care.
· You have the responsibility to keep appointments or cancel in advance as per policy.
Source: http://www-health.concordia.ca/aboutus/rightsresponsibilities.php Retrieved June 20, 2007

ILLUSTRATVIE EXAMPLE 2:

Patient Rights and Responsibilities

OUR RESPONSIBILITIES

As a patient at [YourHosptial] you can expect:

· Considerate, respectful, and compassionate care regardless of your age, race, gender, religion, national origin, sexual orientation, or physical or mental disability.

o Attention when you request help, with the understanding that other patients may have more urgent needs.
o To be addressed by your proper name.
o Care provided in a safe setting.
o Care provided by concerned staff ...

Solution Summary

In reference to drafting a statement of patient rights and responsibilities, this solution proposes a list of bulleted rights and responsibilities, along with a rationale for them through illustrative examples. It also clearly illustrates how the rights and responsibilities are consistent with professional standards for health care organizations.

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