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Human capital development methods

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1. Which human capital development methods are most appropriate for health service organizations and why?

2. What are economic and non-economic rationales for employee assistance programs?

3. Under what conditions might a health service organization not opt to participate in public reimbursement programs?

Provide reference to support your answers.

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Let's take a closer look at these three interesting questions, which you can draw on for your final copies, which you will need to write in your own words.


1. Which human capital development methods are most appropriate for health service organizations and why?
Human capital management can be defined like this:

"People make up an organization. These individuals and their unique characteristics are human capital and can be identified as real assets and valuable resources. Human capital management is the process of acquiring, optimizing and retaining the best talent by implementing processes and systems matched to the organization's underlying business objectives."--Human Capital Management Solutions (hcms.com.au)

Two areas for human capital management practices need to be focus on environmental effects and managing diversity. For example, Siddiqui and KleinerIt (1998) suggested that the health care industry should adapt methods to compete and survive, such as use more marketing tools to attract human resource management personnel from other industries, promote diversity at the work place, promote from within the company, and cross-train personnel whenever possible. These authors argue that the health care industry has generally lagged behind other industries in securing high-performance individuals and marketing personnel (http://www.emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&hdAction=lnkhtml&contentId=881069). In fact, diversity training is increasingly common in the workplace, with diversity issues going beyond ethnic differences to include differences due to religious beliefs, gender, sexual orientation, culture, and disabilities. Diversity training help teams to embrace diversity and explore the strengths and challenges of each member of the team, as well as help to develop skills in dealing effectively with diverse populations of patients. (http://www.lifestrategies.ca/pdf/programsAndServicesCatalogue.pdf).

Therefore, health care organizations, like other businesses, also need "to maximize their investment in human capital by developing leadership potential throughout the organization with integrated ...

Solution Summary

Regarding healthcare and by addressing the questions, this solution addresses aspects related to human capital development methods, employee assistance programs and public reimbursement programs.