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Quality Assurance Debate

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Quality Assurance focuses on identifying exceptionally poor care - based on the "Bad Apple Theory," and based on the presumption that the best way to ensure quality was to identify the bad apples and remove or rehabilitate them. Is this the best way? What will this ultimately do to patient care?

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This solution helps with a brief problem regarding quality assurance.

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In my opinion, this is certainly not the best way. The best method for quality assurance is to "assure quality" by not only improving or removing poor processes, but also enhancing and strengthening existing processes so that they increase in efficiency and effectiveness, thereby meeting the ...

Solution provided by:
Carmel Philistin, MBA/HCM
Education
  • BA, Brooklyn College
  • MBA/HCM, Phoenix University
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