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    1. What is quality assurance?

    2. What does â??properly storing medicationsâ? mean? Where does an allied health professional obtain the needed instructions for this task?

    3. The physician must order and supervise any medication administration in a medical office setting. Why is this important?

    4. When should an allied health professional question an order from a health care provider? Why?

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    Solution Preview

    Safety and Quality Assurance

    1. What is quality assurance?
    I like to quote this very straightforward definition provided by Kietzman (2011). It says:
    "Quality assurance is the process of verifying or determining whether products or services meet or exceed customer expectations. Quality assurance is a process-driven approach with specific steps to help define and attain goals. This process considers design, development, production, and service".
    "The most popular tool used to determine quality assurance is the Shewhart Cycle, developed by Dr. W. Edwards Deming. This cycle for quality assurance consists of four steps: Plan, Do, Check, and Act. These steps are commonly abbreviated as PDCA" (Kietzman 2011).
    Also please take note of this: "The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality of a service or product. The terms, however, have different meanings. (American Society for Quality n.d.).
    Further (please see (American Society for Quality n.d.):
    "Quality assurance: The planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled".
    "Quality control: The observation techniques and activities used to fulfill requirements for quality".

    2. What does properly storing medications mean? Where does an allied health professional obtain the needed instructions for this task?
    As being said, what is a particular medication if it has lost its potency? Well, simply this statements ...

    Solution Summary

    This solution thoroughly exemplifies quality assurance. References are also infused to validate the findings.