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Interview questions

You work in the Human Resources department of your organization. You have been charged with recruiting a manager for a department within the Services division. The Vice-President of the Services division stresses to you that, "This department hasn't had a good manager in years. I need someone who can take charge, organize things, get people motivated and working again." Based on her comments/expectations and your knowledge of management functions, behaviors and skills, draft the following:

A list of five to ten questions that you will use during the interview process that go beyond the information you can gain from the candidate's application or resume. These should give you insight into why the candidate can fulfill the requirements outlined by the HR manager.
A description of the types of characteristics and experience that you will look for in the candidate. Be specific and include the various management functions and roles that this individual must have experience with, as well as the skills they must possess to be effective.

Remember to use the Library or other Web resources to support your argument. Be sure to cite your sources using the correct standard of APA.

Your report must include a reference list. All research should be cited in the body of the paper. Your report should contain a short introduction and conclusion in addition to the body of the paper.

Solution Preview

1. Because managers must be constant learners, how do you apply professional development and lifelong learning into the management position? What types of workshops and trainings can you offer staff members in order to enhance their own learning as well?

2. Since management is an area where reflection is critical not just for you to evaluate staff but also for you to apply to yourself. As a result, what are your top strengths and weaknesses as a manager?

3. Because collaboration plays such an eminent role for managers, how do you work with others? Please provide some examples of how you functioned well on past team projects or tasks.

4. Since motivation is a pivotal part of the job, how do you motivate employees? Name three motivational theories that you embody.

5. When working as a manager, delegation is a key aspect and skill. Provide examples of how you use delegation in a proactive, worker-centered and non-threatening manner.

6. When coaching, counseling, reprimanding, appraising or facilitating other management skills, what is your basic philosophy of management? What types of management style/skills do you apply? Characterize your management style.

7. How do you deal with conflict resolution and conflict management in your position? Give some examples.

8. When working with teams, groupthink often occurs. How do you manage groupthink and other issues/challenges ...

Solution Summary

A list of five to ten questions to use during the interview process that go beyond the information you can gain from the candidate's application or resume is included.