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Ethical concerns with monitoring employee communications

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Q 1-What conditions do you think warrant wiretapping of, or eavesdropping on, personnel communications? What are your ethical concerns with either of these techniques? How might they
affect personnel investigations?

Q 2- Surveillance could be an important aspect of an internal investigation. What are some special techniques used in surveillance? What are the legal and privacy issues that might be involved? Do you have ethical concerns regarding surveillance in the workplace? Explain your opinion using examples.

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Solution Summary

Discussion of ethical concerns of eavesdropping on, or monitoring, employee communications at work.

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Q 1-What conditions do you think warrant wiretapping of, or eavesdropping on, personnel communications?

Only in cases of very strong suspicion of criminal activity, and a "hunch" does not count. Routine monitoring is not acceptable. There must be a specific reason to monitor a person's personal and private communications, and there must be some evidence of wrongdoing before it is done. The US judicial system is predicated on the premise that a person is assumed innocent until proven guilty, and that presumption should, but does not always, carry over into personal and private communications, even those which occur during work hours on work-owned equipment. Yes, workers should refrain from carrying out personal business on company-owned equipment, especially during working hours. However, I checked e-mail during breaks from work and at lunch. And especially before and after work hours, I was accustomed to using my company workstation to quickly handle personal business. I was not amusing myself playing games or watching porn, but even so.....

What are your ethical concerns with either of these ...

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Dianne Stephens, EDd (IP)
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  • BFA, University of Georgia
  • BSEd, University of Georgia
  • MED, University of Georgia
  • EDd (IP), Northcentral University
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