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Younger generation traits

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What are some communication needs that businesses must consider when communicating with the team members or customers who happen to be younger in age?

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100 words of notes and reference reviews briefly describe some communication needs and styles of the younger generation.

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Some general communication needs that businesses must consider when communicating with the team members or customers who happen to be younger in age tend to encompass key traits such as multicultural communication styles, heavy reliance on social media and social networks with texting as a signature communication vehicle, etc.

One source further concurs:
Krader, C. G. (2010). Mentoring the Millennial mind. (Cover story). Ophthalmology Times, ...

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