Explore BrainMass
Share

Explore BrainMass

    Customer Relationship Management System

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    What are the typical functions in a customer relationship management system?

    The book I am using as a reference is:
    Management Information Systems (for the Information Age)
    Stephen Haag & Maeve Cummings) 7 ed. 2008

    © BrainMass Inc. brainmass.com October 10, 2019, 3:43 am ad1c9bdddf
    https://brainmass.com/computer-science/software-development/customer-relationship-management-system-432452

    Solution Preview

    Hi,
    ** Please see the attached file for a Word formatted copy of the solution response **
    Thank you.

    A customer relationship management (CRM) system is a strategy and a software application for managing interactions with ...

    Solution Summary

    This solution outlines the functions of a customer relationship management system.

    $2.19