What are the typical functions in a customer relationship
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What are the typical functions in a customer relationship management system?
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This solution helps explore what are the typical functions in a customer relationship management system.
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The three key customer resource functionalities for customer resource management (CRM) are marketing, sales, and service. "Marketing primarily deals with providing functionalities of long term planning and short term execution of marketing related activities within an organization" (Key Functionalities of a CRM - Customer Relationship Management Software, n.d). These functions are usually ...
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