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Process Systems

I need help in defining and analyzing the following terms associated with information systems management (ISM):

Information Systems Management
Business intelligence
Enterprise resource planning (ERP)
Customer relationship management (CRM)
Data mining
Intelligent systems

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Information Systems Management

Information systems management, or a management information system (MIS), is the organized approach in how a company studies the information needs of its management - at every level. It uses this information in making operational, tactical, and strategic decisions. The main objective of a MIS is to design and implement procedures, processes, and the daily routines in order to provide accturate and suitable reports that are detailed enough and are available in a timely manner. The system is continuously gathering relevant data from both inside and outside of the company. The information is stored in the database for access to those that need it.

Business Intelligence

Business intelligence (BI) is a computer based techniques that are used in spotting and analyzing business data. This can be sales revenues, associated costs, incomes, etc. The purpose of a BI system is to understand the company's strengths and weaknesses - whether it's internal or external. It is also used to better understand the relationships between the ...

Solution Summary

Definitions of information systems.

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