Technology Management
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1. Name some examples of enablers and inhibitors to strategic alignment. Explain.
2. Are there IT processes that span more than one layer(i.e. strategic, tactical, operational)? If so, identify them. If not, explain why not.
3. Some of the better-known security issues are:
1. Unauthorized access to systems
2. Unauthorized access to confidential data
3. Virus attack
4. Denial of service attacks on Web site and e-mail system
5. Illegal or unwanted use of computer systems and equipment
6. Illegal use or monitoring of e-mail systems and the Internet, and
7. Possible physical or virtual destruction of financial and/or administrative databases, Web sites, applications computer systems, equipment, and networks
Select 3-4 of these issues and explain some mitigation strategies you would recommend.
4. What are the benefits and drawbacks of a centralized organizational structure? Explain.
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Solution Summary
Examples of enablers and inhibitors to strategic alignment are given. The benefits and drawbacks of a centralized organizational structure are explained. Issues and their mitigation ways in the IT processes are outlined.
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1. Name some examples of enablers and inhibitors to strategic alignment. Explain.
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The six most important enablers and inhibitors, in rank order are:
ENABLERS
Senior executive support for IT
IT involved in strategy development
IT understands the business
Business - IT partnership
Well-prioritized IT projects
IT demonstrates leadership
INHIBITORS
IT/business lack close relationships
IT does not prioritize well
IT fails to meet its commitments
IT does not understand business
Senior executives do not support IT
IT management lacks leadership
2. Are there IT processes that span more than one layer(i.e. strategic, tactical, operational)? If so, identify them. If not, explain why not.
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Yes.
For instance:
i) IT process - Alignment of information technology with the overall business strategy. Decisions regarding personnel requirements, investments in new technology, capacity and performance requirements, and software functionality should be included in the IT strategic plan and will enable the company to meet its overall strategic goals. For example, a company currently supporting domestic operations at a single site plans to expand operations to include multiple sites and include international locations.
The company should consider the technology requirements to meet that goal. Deciding how the sites will use computing resources; whether existing software will handle multiple currencies and consolidation; if current hardware will meet the new capacity and performance requirements; and how the system will be administered all are critical to ensuring the business goals can be supported by technology.
ii) IT Process - Development of an organization-wide information technology infrastructure.
The more an information technology architecture is leveraged, the less costly it is to develop new computing solutions and the less effort is spent interfacing multiple systems or ...
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