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Starbucks and Quality

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Assignment: Briefly describe Starbucks, the product/services, customers, and the importance of quality.

Assignment Expectations: Be sure to discuss which of the 9 dimensions of quality are the most important to the customers? What does Strrbucks do to insure this quality? Please provide a detailed solution keeping total quality management in mind.

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Assignment: Briefly describe Starbucks, the product/services, customers, and the importance of quality. Assignment Expectations: Be sure to discuss which of the 9 dimensions of quality are the most important to the customers? What does Starbucks do to insure this quality? Please provide a detailed solution keeping total quality management in mind Thank you
The company Starbucks buys and roasts gourmet coffee. It markets its coffee through its coffeehouses. The company focuses on providing high quality service, ambiance, and a selection of coffee. The company also sells other products with coffee like teas, pastries and other eatables. Starbucks restaurants present themselves as place for people to gather, talk, and ...

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This solution gives you a detailed discussion on Starbucks,

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Responsibility for various aspects of quality

Think about the various jobs and positions in Starbucks and who has what responsibility for various aspects of quality. Provide detailed information discussing these responsibilities and the impact that each one has on the customer in terms of quality.

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