functions of management
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Explain how the following controls of Starbucks impact the four functions of management:
Operational Controls- All Starbucks stores are company owned or licensed.
Product Control- Committed to selling only the finest whole beans and coffee drinks.
Control of Employee training (Not sure how to word it) Every employee hired must receive at least 24 hours training.
Feedback Control- Starbucks has employees fill out Partner View surveys every 18-24 months. hide problem
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Impact of controls on functions of management
Explain how the following controls of Starbucks impact the four functions of management: The four functions are planning, controlling, organizing and leading.
Operational Controls- All Starbucks stores are company owned or licensed: This control helps Starbucks set expansion goals. It can plan the areas it would want to have new stores in and also plan which stores to close down. Since all stores are owned or licensed it helps the company carry out the controlling function of management namely monitoring the performance and measuring the progress of the stores. It becomes easy for Starbucks to organize the working of its stores in an ...
Education
- BSc , University of Calcutta
- MBA, Eastern Institute for Integrated Learning in Management
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