Conduct research to review the evolution of quality management and outline the advantages/disadvantages of quality/poor quality
In addition, show how quality plays a part in planning and operations management within organizations.
The roots of quality management can be traced back to the early 1920's. It was during this period in history that quality tools can be first traced back to the ideas and concepts developed by the Japanese in their factory's and many of their work processes. These ideas were the catalyst for spurring a quality movement in the 1940's and into the 50's in America, specifically with quality gurus such as Juran, Deming, and Feigenbum (Elshennaway, 2004).
The development of standardized quality ideology was a combination of ideas between Japan and American gurus. In Japan, Engineers such as Ishikawa and Genichi were developing quantitative methods for inspection criteria and defect detection methodologies that would change the world. In America, the same types of ideas were being expanded, especially by Edward Deming and his work in the automotive world (Anderson, 2008).
This quality conscience movement continued to mature and grow into the 70's and 80's where American's such as Tom Peters ...
A comprehensive overview of the evolution of quality management is provided in this solution, along with the advantages and disadvantages of quality and poor quality. How quality impacts planning and operations management is also provided in this 556 word response including 3 references.