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Leadership and Management - Evolution of Quality

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200 words - What were the primary causes for the evolution of quality?

200 words - What are the key differences between a manager and a leader?

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What were the primary causes for the evolution of quality?

In business terms, quality is defined as the degree to which the project fulfills requirements. The primary causes for the evolution of quality centers around not just client satisfaction (revenue assurance), but also cost reduction. Many years ago, the main focus of quality was on inspection (e.g., check production after items are produced). The cost of non-conformance, proved to be a lot higher than the cost of preventing problems. Lack of attention to quality means more rework or defects. The more rework is needed, the more time and money is wasted, and there are less chances of meeting project time and cost ...

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This solution provides answers to 2 questions: What were the primary causes for the evolution of quality? & What are the key differences between a manager and a leader?

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Remember management has gradually evolved with the growth of trade, commerce and industry Management is basically directing human efforts and energies unifying and coordinating the whole as a team while giving vital leadership. Due to this reason we can safely say it is a dynamic social process continuously evolving.

The industrial revolution took place in the middle of 18th century. Prior to that production of goods took place in a small scale employing few workers. The economy was sufficient, needs of the people were limited and the production mainly took place for the self consumption. Trade was restricted within a community more or less on the barter system.
Payment to workers used to be made in kind

But that also had to be done in a systematic order. Produce had to be bundled in a proper manner within a specified period of being produced, transported to the village market to sell or exchange and properly accounted for.

But that also had to be done in a "systematic order". Produce had to be bundled in a proper manner within a specified period of being produced, transported to the village market to sell or exchange and properly accounted for.

Note the words which actually indicate various types business entities which came into existence over the period of time.

For example:

Bundled in proper manner - Packaging industry;

Within a specified period of time: creating a time Utility in the goods produced;

Transported: Transport and logistics;

Village market: where the produce used to be exchanged;

Properly accounted for: stocking, finance

What is Management?

Management is the process of achieving organizational goals by engaging in the four major functions of planning, organizing, leading, and controlling.

This definition recognizes that management is an ongoing activity, entails reaching important goals, and involves knowing how to perform the major functions of the management.

The Functions of the Management:

Planning is to decide what is required to be done now or near future and formulating plans for action;
Organizing: how to implement the plans to ensure maximum utilization of the resources to achieve the organizational goal;
Staffing: involves job analysis, recruiting and hiring suitable persons according to the requirements of the job;
Leading/Directing: Solving any situation and deciding how and what to do and get the people do it
Controlling / Monitoring: Checking whether the work is progressing according to the plans.

The role of the human resources management of an organization aims to maximize the return on the investment made on the human capital and minimize the financial risk. Human resources management ensures the supply of skilled workers in time, arrange their training if needed and where needed, fore see the future need of the personnel in keeping with the future growth of the organization.

create value for stakeholders

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