Organizational Change and Stress Management

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In what ways change agents can contribute to change resistance? Present all of the ways that are presented in the article and use your own examples to demonstrate how they do that.
How can organizations use resistance to change as a change agent? In other words, explain how resistance can be utilized as a positive resource.
The first way in which change agent contribute to resistance, is in their approach and view of resistance. The primary view, is that resistance is unreasonable and the produced by irrational individuals, simply devoted to "screwing things up". Furthermore, change agents do not often consider their own role in contributing to resistant behavior, through ignorance, incompetence or misunderstanding.
During the process of change, change agents and recipients of change undergo a process called sense making. During sense making people interpret what is going on around them and how it will affect them and adjust their behavior accordingly. During this process, change agents may expect resistance at the onset and prepare accordingly. This can result in a self-fulfilling prophecy. Change agents begin to perceive every question of change as resistance. They treat the "agent of resistance" as unreasonable. The agent of resistance in turn interprets the action as hostile and resists the change, leading to a self-fulfilling prophecy of resistance.
Based on the assumption that 1) Resistance is inevitable and 2) That agents of resistance are irrational and mistaken, a change agent can contribute to resistance in the following ways.
1) Broken agreements and violation of trust.-Agreements are made within an organization seeking to create change. These agreements can be psychological or implied. When change agents break these covenants, either knowingly or ...