Quality & Supply Chain Management-Senior Analyst
Not what you're looking for?
Important Background:
The Canbide Corporation is a U.S.-based, multi-national, publicly traded, manufacturing company with annual sales nearing $10 billion. Canbide is one of the pioneers of the petrochemical industry and is the acknowledged technology leader in several market sectors, and benefits from large licensing royalty checks for those technologies. Canbide is the low cost producer for a number of commodity products. Canbide's current marketing approach is based on providing a wide selection of products from a single location, more than any of their competitors.
The Central Central Engineering and Research Department (CERG), experts in specific subjects that cross divisional boundaries. The employees in CERG generally work as internal consultants for the divisional research and engineering groups and often work on plant level issues.
A Quality Program for CERG: With the increasing prevalence of ISO 9000 programs, Canbide has initiated a corporate wide Excellence through Quality (EQ) program. Most of the plants and operational locations have already launched their EQ programs. Now, Mr. Harkins, the VP of Central Engineering and Research Group (CERG), has picked you to help develop and implement the EQ program for his corporate level engineering and R&D groups.
Problem: The Central Engineering and Research Group (CERG) is a service group. Since Deming, Juran and Crosby wrote primarily about "products". How do their theories apply to your group?
Purchase this Solution
Solution Summary
The Central Engineering and Research Group (CERG) is a service group. Since Deming, Juran and Crosby wrote primarily about "products". How do their theories apply to your group?
Solution Preview
Comments:
Let us take each Guru one by one:
When explaining Crosby's Zero defects policy with reference to Canbide corporation, include a detailed section on Six Sigma practices and total quality management for attaining customer satisfaction. Even though the issue of quality has been stresses in the essay, it is important that your point our the relevance of six sigma and TQM in today's businesses and the importance of Crosby's views with respect to attaining six sigma and TQM. You can also give industry examples such as those of GE in attaining success via Six sigma.
with respect to Juran, there is very ...
Education
- BCom, SGTB Khalsa College, University of Delhi
- MBA, Rochester Institute of Technology
Recent Feedback
- "Thank you. "
- "Thank you"
- "Thank you. I got 20/20 last week for my discussion you help me out with."
- "Thank you. Great Job. "
- "Thank you. Great Job. "
Purchase this Solution
Free BrainMass Quizzes
Employee Orientation
Test your knowledge of employee orientation with this fun and informative quiz. This quiz is meant for beginner and advanced students as well as professionals already working in the HR field.
Situational Leadership
This quiz will help you better understand Situational Leadership and its theories.
Six Sigma for Process Improvement
A high level understanding of Six Sigma and what it is all about. This just gives you a glimpse of Six Sigma which entails more in-depth knowledge of processes and techniques.
Managing the Older Worker
This quiz will let you know some of the basics of dealing with older workers. This is increasingly important for managers and human resource workers as many countries are facing an increase in older people in the workforce
Marketing Research and Forecasting
The following quiz will assess your ability to identify steps in the marketing research process. Understanding this information will provide fundamental knowledge related to marketing research.