What is re-engineering? What are the seven principles for re-engineering proposed by Michael Hammer? Which one would be the most important principle and why?
Michael Hammer and James Champy wrote a book called "Reengineering the Corporation" Reengineering is defined as "the systematic starting over and reinventing the way a firm or a business process gets it work done.
In Michael Hammer and James Champy's book, it is defined as "a fundamental rethinking and readical redesign of business process to achieve dramatic improvements in critical measures of performance such as cost, service, and speed."
The seven principles of reengineering proposed by Michael Hammer and James Champy are:
1) Organize around outcomes not tasks.
2) Identify all the processes in an organization and prioritize them in order of redesign urgency.
3) Integrate information processing work into the real work that produces the information.
4) Treat geographically dispersed resources as though they were centralized.
5) Link parallel activities in the workflow instead of just integrating their results.
6) Put the decision point where the work is performed, and build control into the process.
7) Capture information once and at the source.
The most important ...
Lists the 7 principles.
Gives a discussion on a Financial Institution Case Study
Approx over 670 words