Leadership, communications, policies, and culture
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Details: During a lunch meeting a couple of topics were discussed that you feel you need a broader understanding of your group member's thoughts and ideas.
The Central Engineering and Research Group (CERG)is a service group. Since Deming, Juran and Crosby wrote primarily about "products". How do their theories apply to your group? Discuss this with the other analysts.
One of the topics is "getting back to basics". The speaker reminds the group that any quality management program includes people (managers, workers, executives, inspectors, and so on), systems (machines, procedures, processes, equipment, communications), inputs (raw materials, information, energy, and so on), and outputs (materials, information, reports, and services). Discussion after the speech focuses on the importance of good managers and good systems. You participate by explaining why both are integral to an organization and the effects, if any, of an imbalance within any of these areas. Use your current experience and challenges at CANTECH .
Objective:
1. Discuss the role of the organization's leadership, communications, policies, and culture in implementing and sustaining a quality initiative.
2. Use effective communication techniques.
3. Use team and problem-solving skills to collaborate on a project.
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Solution Summary
Referring to the scenario, this solution discusses the role of the organization's leadership, communications, policies, and culture in implementing and sustaining a quality initiative. References and a supplementary article on quality initiatives are provided.
Solution Preview
Let's consider this assignment from various perspectives, which you can draw on for your final copy. I also attached a highly informative article, some of which this response is drawn. Remember to write this in your own wording.
RESPONSE:
1. Discuss the role of the organization's leadership, communications, policies, and culture in implementing and sustaining a quality initiative.
The analyst for effective quality initiatives is a wholehearted predication of all employees. It also involved embracing the attitude that quality does matter and pay off (Lee, 2008). This is the role of the leader. In other words, leadership is essential to successful implementing and sustaining a quality initiative, as it is the leader who provides the vision and alignment between business strategy and quality initiative necessary for both implementing and sustaining the initiative. The leader must be committed to the project in order to motivate and gain support for the initiate from the organization's employees. It is leader who needs to have the essential skills for motivating, aligning, and empowering the workforce, n other words, the leader must effectively and openly communicate the initiate vision to others, as well as open communication lines during every phase of the quality initiate, (e.g., successes, problems, best practices) (Schoonover, 2002,) while at the same time using policy to promote and sustain the quality initiative within the organization.
Culture is another factor to consider and embrace in order to be successful, because ignoring differences can create misunderstandings and act as a barrier to success. Organizational culture must also align with the idea that quality pays off which influenced by an initiating an active reward system ...
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