Explore BrainMass

Explore BrainMass

    Formal and Informal Methods of Communication

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    Research BP Oil Company. In a two to three page paper, address the questions below. Your paper should follow APA format including a title and reference page. The two to three page paper length requirement does NOT include the title page and reference page. Refer to your classroom area titled South University Policies and Guideline: Using APA Standards in Your Coursework to ensure you are following the correct format.

    Describe both the formal and informal communication methods within the organization. Address whether or not the organization uses effective communication techniques. Evaluate the role culture plays in both the formal and informal methods of communication. Make recommendations for improvement for both informal and formal communications. Describe how the organization uses teams. Evaluate the effectiveness of the use of teams based on the model of team effectiveness described by Daft.

    The Book I am using is:

    Richard L. Daft. Management, 11th Edition., 2013. South University. Web. 26 June 2013 <http://digitalbookshelf.southuniversity.edu/books/9781285696706/id/ch1-L

    © BrainMass Inc. brainmass.com October 10, 2019, 6:34 am ad1c9bdddf

    Solution Preview

    Communications, culture and teams at BP Oil
    BP oil has long been famous for its public relations, in both good and bad ways. With the oil spillage disaster, BP realized the power of effective communication. It led to different communications channels being used by the company like official releases, press statements, morning-show interviews, etc. all of which were hits or misses. However none of the channels was as effective as it could have been in rubbing off controversies surrounding BP. One of the causes for the disaster was speculated to be reorganization. Reorganization took away company's ability to make good decisions; rather, organizations' capacity improved, but only to communicate bad decisions. When BP reorganized, it started reducing layers from the hierarchy to flatten its structure. As a result, the size of teams increased. However to make better decisions the number of layers should not be reduced and team size should be smaller. BP tried to fit one size on all; the result of which has already been witnessed. Leadership in an organization must encourage open ...

    Solution Summary

    The expert examines formal and informal methods of communications.