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Organization's mission and vision

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In your own words, review and summarize the selected virtual organization's mission and vision, and identify the organization's strategic objectives.

Discuss whether Total Quality Management is a strategic level objective for this organization.

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This explains the organization's mission and vision and the tqm policy

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Riordan Manufacturing, Inc, a worldwide leader in plastic injection molding. As a plastics manufacturer Riordan Manufacturing, Inc. employs 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion. (Riordan Manufacturing Intranet)

The Mission of Riordan Manufacturing is to be a solution provider for its customers and not part of its customers' challenges. The company desires to establish and maintain long-term client relationships by "maintaining rigorous quality controls, innovative solutions, a responsible business attitude and reasonable pricing" (Apollo Group, 2006). Riordan Manufacturing has a four-fold vision that places strong emphasis on its focus (the focal point of Riordan), customer relationships, employees, and the future of the organization.

Riordan's vision and strategic objectives are as follows:
Focus
? Six Sigma, leading edge Research and Development and exceeding ISO 9000 standards define the attitude and abilities of Riordan Mfg
? Riordan is the industry leader in using polymer materials to provide solutions to our customers' challenges
? Our Research and Development is and will remain, the industries leader in identifying industry trends
Customer Relationships
? Riordan will strive to be a solution provider to our customers and not be a part of our customers' challenges
? Long-term relationships will be sought by maintaining rigorous quality controls, innovative solutions, a responsive business attitude and reasonable pricing
Employees
? We will maintain an innovative team oriented working environment
? This will be accomplished by assuring that our employees are well informed and properly supported
Future
? We must be focused on achieving and maintaining reasonable profitability to assure the financial and human capital is achievable for sustained growth (Apollo Group, 2006)

Riordan Manufacturing has many objectives that they strive to meet in order to please their customers. These objectives include:

1) Being a leader in the plastic and manufacturing industry in research and design
2) ...

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