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Malcolm Baldrige National Quality Award

5. Review the profiles and applications of the latest Malcolm Baldrige National Quality Award recipients at www.quality.nist.gov .

a. What are the standout features of the companies' approaches to managing operations?

b. What do you find impressive about the companies' policies and procedures, use of best practices, emphasis on continuous improvement, and the use of rewards and incentives?

c. Relate your findings to applications in your own organization.
( an accounting firm)

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Please help with a, b & c...between 500-1000 total (JUST CURIOUS...IS ANYONE GONNA HELP?)

5. Review the profiles and applications of the latest Malcolm Baldrige National Quality Award recipients at www.quality.nist.gov .

a. What are the standout features of the companies' approaches to managing operations?
Cargill Corn Milling North America: The standout features of managing operations are that it works to continuously improve its operational reliability and effectiveness through continuous monitoring of operations and forecasting the progress of operations. It closely monitors and controls equipment health, ensures maintenance and economic energy use.
Poudre Valley Health System:
It is the consistent low cost high performance standards that make Poudre Valley Health System stand out. It has maintained low costs when compared to competitors, its PVHS charges in 2006 were $2,000 lower than its main competitor and $7,000 lower than the average Denver metro rate. Still, the performance was excellent. Poudre Valley Health System was awarded the highest impatient satisfaction score. It has performed well in several processes like clinical assessments, care and discharge.
Iredell-Statesville Schools:
Fact based and data driven decision making even at the classroom level is an important operational factor at Poudre Valley Health System. In addition, the use of evaluation rubrics have helped improve the ...

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