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Importance of leadership with respect to the quality

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Assess the importance of leadership within Microsoft Corporation as it relates to quality.

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Solution Summary

Microsoft Corporation's leadership is contextualized.

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Microsoft develops, manufactures, licenses, sells, and supports a wide range of software products, including operating systems for personal computers (PGs) and servers; server applications for client/server environments; business and consumer productivity applications; software development tools; and Internet and intranet software and technologies. The company has expanded its interactive content efforts, including NSN (the Microsoft Network online service), various Internet-based services, and entertainment and information software programs. Microsoft also sells PC books and input devices, and it researches and develops advanced technologies for the future software products.

Importance of leadership with respect to the quality

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