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Communication: Leadership, Quality, Speed

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1. Why do leaders overestimate their ability to communicate? Can you cite any examples from personal experience or from observation?

2. Information can travel across the world in a matter of seconds. How does the speed of communication make for more effective communication? How does the ease of communicating pose a challenge for quality communication?

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Solution Summary

This solution discusses why leaders overestimate their ability to communicate and gives examples. It also discusses how the speed of communication can make for more effective communication and how at this same time this ease may pose a challenge to quality communication.

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1. Why do leaders overestimate their ability to communicate? Can you cite any examples from personal experience or from observation?

Leaders may tend to overestimate their ability to communicate because of their status within the company. They assume that because they have reached a certain level within the company they are automatically great communicators. This is not necessarily the case. The skills that enabled the leader to be promoted and work up the management chain may have been based upon the ability to solve problems, demonstrate technical skills, or have unique insight into particular functions of the business. Leaders are ...

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