How can an organization utilize Total Quality (TQ) principles? Can TQ principles be utilized by all organizations?
Not what you're looking for?
Who are some pioneers in the evolution of TQ? What are the main tenets of their philosophy? How can these philosophies be implemented in an organization?
What is TQ principles? How can an organization utilize TQ principles? Can TQ principles be utilized by all organizations?
Purchase this Solution
Solution Summary
Response is 947 words in bullet format so you can expand in your own words to length desired.
Solution Preview
Please see the attached file.
Who are some pioneers in the evolution of TQ? What are the main tenets of their philosophy? How can these philosophies be implemented in an organization?
Need of TQM
Corporations that treat environment with respect leave little waste for the environment to consume, have efficient processes, low energy costs, high degree of recycling, high product quality, high social standing and high levels of customer satisfaction. It becomes a Win-Win Strategy for the corporate enabling them to improve their environmental or social record while reducing costs and/or increasing competitiveness and productivity. TQM helps in improving competitiveness and productivity.
We can apply various principals from various quality gurus:
W. Edwards Deming
* The Plan-Do-Check-Act Cycle
* Quality through
- Constancy of purpose
- No inspection
- Continuous improvement
- Barrierless communication
Pride of workmanship
- Constant training
Joseph M. Juran
* Quality control must be an integral part of management
* Quality is no accident
* Quality must be planned
* There are no shortcuts to quality
* Use problems as sources of improvements
Philip B. Crosby
* Quality is conformance to requirements
* Quality is achieved through prevention, not appraisal
* Quality standard is zero defects, not just acceptable levels
* Quality is measured by the price of non-conformance
Kaoru Ishikawa
* Quality is a company wide issue and must be an all-pervasive influence on the ...
Purchase this Solution
Free BrainMass Quizzes
Paradigms and Frameworks of Management Research
This quiz evaluates your understanding of the paradigm-based and epistimological frameworks of research. It is intended for advanced students.
Income Streams
In our ever changing world, developing secondary income streams is becoming more important. This quiz provides a brief overview of income sources.
Cost Concepts: Analyzing Costs in Managerial Accounting
This quiz gives students the opportunity to assess their knowledge of cost concepts used in managerial accounting such as opportunity costs, marginal costs, relevant costs and the benefits and relationships that derive from them.
Academic Reading and Writing: Critical Thinking
Importance of Critical Thinking
Change and Resistance within Organizations
This quiz intended to help students understand change and resistance in organizations