Quality Management and Productivity Principles
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What is TQ principles? What organizations use TQ?
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Solution Summary
What is TQ principles is determined. The expert examines the organizations used in TQ.
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Principles of TQM are:
Satisfy the customer
The first and major TQM principle is to satisfy the customer--the person who pays for the product or service. Customers want to get their money's worth from a product or service they purchase.
Satisfy the supplier
A second TQM principle is to satisfy the supplier, which is the person or organization from whom you are ...
Education
- BCom, SGTB Khalsa College, University of Delhi
- MBA, Rochester Institute of Technology
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