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New Technology Systems

Based on personal experience, articles located through the University Library, or examples on the Internet, prepare a response detailing how a new technology system should be implemented and/or introduced to a company. Include your recommendations as if you were the manager in charge of implementing the new technology.

Give your ideas on how the following information should or should not be shared by technical and non-technical staff: (a) project plans, (b) implementation plans, (c) training plans (d) support strategies.

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My business is the broadcasting business. My company lives on technology, as without it the company would not be able to broadcast is news programs, commercials, movies and television shows that so many viewers enjoy. To properly serve our customers, we need a phone system that can properly handle the amount of calls from our clients, vendors and the general public.

How should the plan be implemented?

A detailed implementation plan is the company's best resource for change. The detailed implementation plan had steps and stages that the business used as a guide to follow. The first step was the discussion process, followed by a step by step process for an agreed upon period of time, for instance 12 months. Once a timeline is set, the implementation plan can begin, as it has a start date and a completion date.

During the past 12 months, the company discussed, reviewed, analyzed, met with vendors, met with affected staff members, review financing options (if applicable), made changes and revisions, and keep the project on course for implementation. During this time, the implementation team will met in accordance with the plan. For all strategic plans, bi-weekly meetings tended to work best; as there were not any updates weekly.

The bi-weekly meetings helped advise the group of any setbacks, cost increases, material issues and any other issues related to the project. These meetings allowed all parties involved to correct any issue and change the course of the project if necessary. Communication was the most significant part of an implementation plan. Without communication, the plan would have had only one path to follow; the path of poorly planned, over budget, improper usage and a missed deadline strategic plan.

"Simply put, strategic planning determines where an organization is going over the next year or more, how it's going to get there and how it'll know if it got there or not. The focus of a strategic plan is usually on the entire organization, while the focus of a business plan is usually on a particular product, service or program." (McNamara 2008)

Who should be involved in making this plan?

As many stakeholders as possible. Secrecy is not an option with this technological change, as too many factors are involved if the deadline is not met. The more input on a particular project the better. (Matyewitz 2007) Let's look at the ...

Solution Summary

The solution discusses how a new technology system should be implemented and/or introduced into a company. This document will discuss how management in my company expects technology to improve business and how my company's current technology is meeting or not meeting business needs.