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Organizational improvement

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http://www.greatplacetowork.com/news/culture_as_competitive_advantage_northwest_community_hospital_06-21-06.pdf

Northwest Community Hospital (NCH) has been lauded as one of the best places to work in America. That gives them a tremendous advantage in recruiting physicians, nurses, and allied health personnel. It sends a powerful signal to patients and to the hospital's community about the quality of the organization. How did NCH accomplish that? What lessons can you take away from NCH to improve your own healthcare organization or the organization that you aspire to lead some day?

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Solution Summary

Overall these lessons can help any organization to stay active and achieve success if done properly. Many organizations fail, due to the lack of initiatives or creative, however reviewing the company mission and vision would be the first place to start.

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The Northwest Community Hospital (NCH) was able to accomplish this through their employees and their willingness to achieve success. The lessons that were taken home from the article was that they created an initiative eight years ago. This initiative was communicated to the employees via e-mail or group ...

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