11. There are several barriers inhibit the effective exchange of information. Discuss the issue in relation to effective communication?
12. Identify two conditions requiring a channel with high media richness?
13. Describe four benefits of employee involvement in decision making?
14. Discuss the team processes?
15. .Describe a situation in which you satisfied when making a decision. Why did you satisfy instead of optimize?
13 .What role do emotions play in decision making?
14 .Leadership Power of influence is critical issue in organization behavior, example.
15 .Explain rational models its assumptions and identify the different between problem and opportunities?
16 .How important was nonverbal communication during the various role plays? Explain with example?
17 .Techniques on using sociotechnical system theory and Self Directed Work Team (SDWTs) has advantages and disadvantages? Explain.
There are several barriers inhibit the effective exchange of information. Discuss the issue in relation to effective communication?
There could be number of barriers that can retard or distort effective communication. These barriers as defined by Robbins & Judge (2007) are Filtering, Selective Perception, Information Overload, Emotions, and Language. Filtering refers that sender selectively manipulates the information for example a manager telling his boss what he feels his boss want to hear. The more vertical levels in an organisation's hierarchy, the more problem would be of filtering in effective communication (Mullins, 2006; Robbins & Judge, 2007).
The receiver in the communication process see and hear based on his own needs, motivations, experience, background, and other personal characteristics. Receiver's individual characteristics could pose an hinder to the process of effective communication. Information overloading could be another barrier in effective communication process. When an individual has more information than he can sort out and use, he would naturally select out, ignore, pass over, or forget information. (Robbins & Judge, 2007).
Emotions, Language, Communication Apprehension, Cultural factors, Gender factors are some of the other barriers that inhibit the effective exchange of information.
Identify two conditions requiring a channel with high media richness?
Different media channels like letters, e-mails, voice mails, telephones, face to face reports, formal reports, video conferences etc. differ in their capacity to convey information. Lengel and Daft (1988) mention that face to face communication conversation scores highest in terms of channel richness because it provides for the maximum amount of information to be transmitted during a communication process. Robbins and Judge (2007) recommend that using a channel of high richness for non routine and complex tasks. Examples of such tasks are restructuring, lay-offs, closing of some facilities.
Describe four benefits of employee involvement in decision making?
According to McShane and Travaglione (2006) the four benefits of involving employees in decision making are a) This leads to better definition of problems, b) Improves number and quality of solutions, c) more likely to accept best solution and d) easy acceptance of any decision.
Discuss the team processes?
Team is a group of individuals with different skills and characteristics who are committed towards achieving a common goal (Luthans, 2004). In 1965, a process of team development has been given by Bruce Tuckman, which has mainly four stages, Forming, Storming, Norming and Performing. In ...
Organizational behavior conditions are analyzed. The four benefits of employee involvement in decision making is described.