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Reinforcing & shaping employee behavior

Managers often use the principles of reinforcement when attempting to shape employee behavior. Explain what is meant by reinforcement and discuss strategies available to managers to shape employee behavior.

I explore this often touchy subject by examining both positive and negative reinforcement.

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Managers often use the principles of reinforcement when attempting to shape employee behavior. Explain what is meant by reinforcement and discuss strategies available to managers to shape employee behavior.

Positive and negative reinforcement come up in various subjects: business, human resources, etc. Supervisors who have had military experience are often more likely to be a believer in the concept of negative reinforcement - to a degree. An often quoted cliché when working with men/women from the armed forces is how drill instructors "tear you down to build you back up." The belief is surrounded by the idea that the end result is stronger and more resilient than other methods.

I, on the other ...

Solution Summary

Are you a manager? Do you strive to be one? Would you like to understand how/why your supervisor operates the way he/she does? Or, are in you a college course (MBA or otherwise) where you are discussing the different aspects of employee behavior and how managers can shape it and reinforce it (both positively and negatively)?

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