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Employee Behavior & Organizational Behavior to a Business Issue

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Find a business issue from professional work experience and apply two concepts such as employee behavior, organizational behavior to the business issue being discussed.

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Solution Summary

The solution applies two concepts such as employee behavior, organizational behavior to the business issue being discussed.

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The business issue of concern involves the lack of professionalism within the workplace. Co-workers and associates often complain about the poor manners and rude behaviors of clients. However, employees themselves will shout across rooms to each other and talk very loudly about each other, in front of clients. This does not help the situation and does not set the stage for an environment which encourages clients to be on their best behavior. In addition, some workers will address clients with a harsh tone.

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  • MEd, Jones International University
  • BSc, DeVry University
  • MPH, Walden University
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