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Total Quality Management: Qatar Airways

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Choose a large Middle Eastern organization that sells a product or multiple products.
You can choose any Middle Eastern Organization. (how about Qatar Airways)

First provide an overview of the company. Then, analyze that company and its products in terms of product and service quality, costs of quality, total quality management, and quality tools.
Conduct research on the organization to find out information on the quality measure that the organization uses.

All I need is 3- 4 pages, (Word Document)
Be sure to use academic references and cite to support your analysis. (APA references).

Thats all Thanks.

(I have made this Question just for you, its yours because you helped me before
, but if you can't do it, just let me know and I will Post the question to other experts). thanks

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Solution Summary

Total quality management for Qatar Airways are determined. The response addresses the query posted in 864 words with APA references.

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The response addresses the query posted in 864 words with APA references

//For any organization, continuous improvements in the quality of products and services is very important to ensure the ongoing success of the organization. This is basically achieved by the organization by talking use of total quality management approach in practice. In the following discussion, the focus would be on providing total quality management approach used by Qatar Airways. Apart from this, other quality tools, costs of quality and other aspects associated with the products and services of the company are also analyzed.//

Overview of Qatar Airways

In the aviation industry, Qatar Airways has gained a significant reputation among its competitors. The company was founded in 1993 and with the passage of time; it has established itself by providing services to its customers equipped with excellent standards. The organization is diversified all across the world, and with the increasing competition, the company has also managed to expand to a great extent by providing good facilities, products, and services.

The company is proficient in many aspects like ensured safety, presence of young fleets, global networking, corporate social responsibility and efficient and effective management. Apart from this, other factors that are responsible for taking the company to a remarkable height are providing good quality travel experience to the customers, operational excellence, good quality in-flight ...

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  • MBA (IP), International Center for Internationa Business
  • BBA, University of Rajasthan
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