Herzberg's Two Factor Theory V/S Job Characteristics Model

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Herzberg's Theory

As per Herzberg's Motivation Hygeine Theory, there are two factors which influence the motivation level of an individual which are categorized as Motivators and Dissatisfiers (Robbins, 2006). The factors that act as motivators or satisfiers are those factors that cause intrinsic motivation among the employees and the presence of these factors boosts the motivational level of employees working within an organization. On the other hand, the factors that act as dissatisifiers are those factors which do not motivate the employees but the absence of these factors may lead to a higher level of dissatisfaction among the employees (Robbins, 2006). The factors that were identified as satisfiers and dissatisfiers and the examples of these factors are as given below (Robbins, 2006):

Satisfiers/Motivators Dissatisfier/Hygiene Factors
Achievement Salary and compensation
Recognition Working conditions and work environment
Career Advancement Company's Policies
Career Growth Employee Supervision
Responsibility Relationship with supervisors
Work itself (Nature of the job) Relationship with Peers
Job Security
Source: Robbins (2006); (Miner, 2005).

The theory explains that absence of the Hygiene factors as stated above leads to the dissatisfaction of individual but their presence does not mean that it will lead to satisfaction or motivation but the real motivators for the company are the satisfiers. Therefore, the sources of intrinsic motivation are satisfiers whereas the sources of extrinsic motivation are dissatisfiers or hygiene factors (Robbins, 2006). The dissatisfiers have been called hygiene factors comparing it with the health wherein the absence of hygiene factors may lead to spread of a disease but the presence of these factors does not make a person healthy (Miner, 2005). Therefore, salary and compensation benefits being given to the employee does not really enhances the motivation level of an individual but their absence may lead to discontentment among the employees. On the other hand the nature of the work which an employee finds challenging, achievement by the employee in the job ...